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Frequently Asked Questions
Check here for customer frequently asked questions .
HOW CAN I MAKE MY ORDER?
It's as easy as adding the products you want to your shopping cart. When you're ready to place your order, just follow the steps on the website. You can pay by credit card, bank transfer, or PayPal. You will receive an email informing you of the status of your order.
WHAT ARE THE DELIVERY TIMES?
Delivery time varies depending on the brand and product, and is indicated within each product page. This time is an estimate and may be shorter, depending on factory production, or longer, due to holidays or a high volume of orders.
As we work with products from around the world, Arredo 2001 cannot be held responsible for delays caused by shipping companies or production complications. However, DomésticoShop will promptly inform customers of any possible delays. Additionally, delivery times may vary during the summer season or due to temporary factory closures during holidays.
CAN I RETURN PRODUCTS?
For standard productsáyou have the right to withdraw from the contract within 14- days -without the need to provide any reason. The right of withdrawal applies to all products, except for 'made-to-order' products (see the information in our sales conditions regarding 'made-to-order' products).
ARE ALL THE FURNITURE PIECES ORIGINAL?
All products in the Arredo 2001 catalog are 100% originales. In each product page, you can find information about the origin, designer, and manufacturer. This means that the manufacturers hold the licenses for the products they sell, thereby respecting the designers or their heirs, as well as the production methods that ensure durability and quality of a product, along with the reputation built over years for design classics.
ARE THERE MORE PRODUCTS BEYOND THOSE PUBLISHED?
Yes, not all the products we offer are published in our online store. Additionally, some available products can be customized or made to order. If you have a special request or are looking for something specific, feel free to contact us. We would be happy to help you find or create the perfect product for you.